FAQ

Frequently Asked Questions

Our Story
Founded in 2021 by two friends, we began with a love of vintage-inspired walls and an insistence on accessible pricing. Since then, we’ve grown into a considered, design-led house of wall décor—created for people who want rooms with presence, not repetition. We believe your walls should speak for you; our role is to help you craft something unmistakably yours.
Where are your products manufactured?
Every order is produced in Mesa, Arizona, USA.
What material are your wallpapers printed on?
We offer three finishes to suit different spaces and preferences: Peel & Stick, Luxe Traditional, and Luxe Peel & Stick.
How do I install your murals and wallpapers?
Each roll includes step-by-step guidance on the header—please follow those directions closely for the best result. You can also find additional installation notes in our guides.
How long will the murals and wallpapers stay up?
With normal care, our Self-Adhesive Vinyl can comfortably serve for a decade or more; avoid prolonged heat or direct sun, which can weaken adhesives and cause lifting. Luxe Traditional typically endures 10–15 years. Outdoor longevity isn’t guaranteed due to weather variability.
What surfaces can I apply my murals and wallpapers to?
Smooth walls are ideal, though light or some textures are generally compatible. Because paints and finishes vary, we strongly recommend testing a sample first to confirm adhesion in your space.
Why should I order a sample?
Lighting, paint, and surface prep differ from home to home. A physical sample lets you verify adhesion and view colour accurately—far more reliable than on-screen matching.
How should I remove my mural or wallpaper?
Removal steps are outlined in our guides. Please follow them carefully to preserve your wall finish.
What happens if I make a mistake with my installation?
It happens—send us a note and we’ll help you find the most graceful remedy. You can reach the team via our contact page or at hello@williammorriswallpaper.co.
Will the Self-Adhesive Vinyl products damage my wall?
Properly applied and removed, Self-Adhesive Vinyl should not leave residue or lift paint. That said, wall condition varies; minor flecking can occur. Remove slowly and with care. Any touch-ups required will be minimal. We can’t accept responsibility for damage during installation or removal.
Can I cancel or edit my order?
Each order is printed on demand and typically moves straight into production, so changes or cancellations can’t be guaranteed once submitted.
How long will it take to receive my wallpaper?
Allow 2–7 business days for production before dispatch. Once your label is created, you’ll receive tracking details. During site-wide promotions, processing may extend slightly.
What do I do if I ran out of panels?
Because each panel continues a specific pattern, additional pieces must be custom-matched. Contact us and we’ll arrange a special order to complete your installation seamlessly.